Terms and Conditions
This Terms of Agreement ("Agreement") is a contract between you and V-Tax Plus LLC (“V-Tax Plus", "us" or "we"), and you should carefully read this Agreement before using our services or website at vtaxplus.com (the "Website”). We are willing to provide you with access to our Website only on the condition that you accept all of the terms and conditions contained in this Agreement. By accessing or using our Website, you agree to be bound by this Agreement and all of its terms without change. If you are using our Website on behalf of a company or organization, such company or organization will also be considered a party to this Agreement.
IF YOU DO NOT AGREE TO ALL OF THESE TERMS AND CONDITIONS, DO NOT ACCESS THE WEBSITE OR ANY SERVICES OR INFORMATION PROVIDED ON OR THROUGH THE WEBSITE.
If you are under the age of thirteen, you may not use this Website.
Your use of our Website is subject to the additional notices that may appear throughout the Website. If you use any of our products or services, you are subject to any applicable agreements ("Supplemental Agreements") and any posted guidelines or rules applicable to such products or services. All such guidelines, or rules, are hereby incorporated by reference into this Agreement. Where a conflict exists between this Agreement and any of the Supplemental Agreements, the provisions of the applicable Supplemental Agreement shall govern.
Neither V-Tax Plus nor its representatives are engaged in rendering legal services or other such advice.
We are not providing investment advice through the Website, and the material on the Website should not be regarded as an offer to sell, or a solicitation of an offer to buy, any securities of V-Tax Plus or its affiliates.
We may provide users with online tax preparation and/or related products or services and tax preparation information ("services and information") for personal, non-commercial use. We grant you access to the Website during the term of this agreement solely to receive the services and information.
Your eligibility for any of our particular products and services is subject to our final approval and acceptance.
Users are responsible for the Internet and pay any service fees associated with such access. System availability and access to the services and information available on the Website may be limited or unavailable for reasons which may include, without limitation, system performance, telecommunications failure, hardware failure or software failure. Users are responsible for the use of Internet browsers, the Website, and the services and information provided on the Website. We are not responsible for deletion of data, timeliness of services, or the failure to store any of your data or personalization settings.
Links to Third Party Sites
Collection of Your Personal Information
In order to better provide you with products and services, V-Tax Plus may collect personally information, such as your:
Contact Information (Name, Address Phone Number, etc.)
Social Security Number & Date of Birth
Other Government Identification Information (e.g. Picture ID)
Financial Information (Income, Assets, etc.)
Health Data (e.g. Health Insurance)
Device & App Information
We do not collect any personal information unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products and services provided by us or our partners (e.g. bank products). These include: (a) registering for an account on our website; (b) entering a sweepstakes or a contest sponsored by us or one of our partners; (c) signing up for a special offer/products from selected third parties; (d) sending us email messages; (e) electronically signing agreements/documents. To wit, we will use your information for, but not limited to, verifying your identity or communicating with you in relation to services/products you have requested from us. We also may gather additional personal/non-personal information in the future.
The Way We Collect Your Personal Information
You provide most of the information we collect (e.g. necessary information for performing tax return services). We also receive information including cookies through certain digital technologies when you interact with us. Finally, other companies and government entities may share information with us.
Use of Your Personal Information
V-Tax Plus collects and uses your personal information to operate its website(s) and deliver the tax services and related bank products you have requested.
V-Tax Plus may also use your personal information to inform you of other products or services available from V-Tax Plus and its affiliates.
Sharing Information with Third Parties
V-Tax Plus does not sell, rent or lease its customer lists to third parties.
V-Tax Plus may share your personal information to the trusted and selected third party who provides the bank products/services that you have requested.
V-Tax Plus may disclose your personal information, without notice, if required to do so by law or in good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on V-Tax Plus or the site; (b) protect and defend the rights or property of V-Tax Plus; and/or (c) act under exigent circumstances to protect the personal safety of users of V-Tax Plus, or the public.
How long do we keep your information?
In accordance with applicable laws, V-Tax Plus keeps your information for as long as needed to serve you, maintain your account, as needed to operate our business, or to improve its offerings or develop new ones. V-Tax Plus retains your information (including geo-location data) for as long as your account is active or as needed to provide you services. V-Tax Plus may retain or use your information as necessary to comply with its policies, legal obligations, resolve disputes, and enforce its agreements.
The IRS requires V-Tax Plus to retain filed tax returns for a period of at least three years. It is its policy that if you start, but do not complete, a tax return in our online tax programs, V-Tax Plus will generally keep the tax return information you provide until the end of that tax season, after which it will be deleted from V-Tax Plus system.
Business partners’ products and services
This Privacy Notice does not apply to products or services offered by our business partners on or through our services (such as bank partners who offer Refund Transfers). You will be notified by V-Tax Plus’ employee(s) when you select its partner(s’) product(s) or service(s). You should carefully read the privacy notices and any terms and conditions applicable to such business partner’s products or services. When you request products or services from such companies, you give us permission to provide these business partners with information about you necessary to fulfill or process your request. V-Tax Plus services may contain links to business partners’ websites or offers for services from business partners. This Privacy Notice does not apply to these products or services. You should carefully read the privacy notices of the business partners providing such products or services and any terms and conditions applicable to such products or services. Your use of social media features may use scripting or may require us to share your IP address and which page you are visiting to enable the feature to function properly. Social media features and widgets are either hosted by a business partner or hosted directly on V-Tax Plus site, and your interactions with these features are governed by the privacy notice of the company providing it. Examples of these features are the Facebook “Like” button, the “Share This” button.
Children Under Thirteen
V-Tax Plus does not knowingly collect personal information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use V-Tax website.
We respect your privacy and you may choose to limit our use or our ability to share your information in certain circumstances. Our ability to offer you certain products and services and your experience may be affected by your choice. You may, however, continue to receive email communications related directly to the services and products you purchase, such as payment receipts and e-file status notifications. Where permitted by law, we may use your information (subject to your consent, where required) to communicate with you about products and services available through V-Tax Plus or its business partners. If at any time you wish to limit your receipt of such communications, you contact us stated below. Once we receive your request, we will make reasonable efforts to limit all such marketing communications to you. We will also provide you the ability to stop receiving marketing emails by following the unsubscribe instructions included in each marketing communication. We will respond to requests within a reasonable time frame. You may not opt-out of the sharing of information that does not identify you personally. The above paragraphs only apply to personal information we obtain through your use of our services covered by this Privacy Notice. You may still receive offers from V-Tax Plus where it obtains your contact information through other sources. In order to opt-out from communications from our partners, you must contact each partner in accordance with their policies.
Opt-Out Contact Information:
Changes to This Statement